FAQ – Poké B TCG
🃏 Are your Pokémon cards authentic?
Yes! All products sold at Poké B TCG are 100% authentic, sealed, and sourced from trusted suppliers and licensed retailers.
🚚 How long does shipping take?
We ship all orders within 1–3 business days. U.S. delivery typically takes 3–7 business days, depending on your location.
📦 Do you offer free shipping?
Yes! Free shipping is automatically applied to all U.S. orders over $100.
🌍 Do you ship internationally?
At this time, we only ship within the United States.
💰 Can I return or exchange my item?
Yes — unopened sealed products may be returned within 7 days of delivery. Buyer pays return shipping unless the product was damaged or incorrect. See our full [Return Policy].
🧾 Can I cancel my order?
Orders may be canceled within 1 hour of purchase. Please email us right away if you made a mistake: [email protected].
📸 Can I trust your store?
Absolutely. We’ve completed over 1,500 combined sales across Mercari and eBay with an average 4.9/5 rating. We ship fast and take pride in our collector-focused customer care.